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As the company explained in a tweet, now customers using the mobile app to schedule a service appointment can attach pictures of any damage along with the request. Getting a good look at what happened should make sure technicians are ready to fix it and have the right parts, whether at one of its service centers or if they're coming to the car. The feature just launched today — here's hoping any of you with Teslas don't have a reason to use it any time soon.
in fairness to ourselves we literally only rolled this feature out 5 minutes ago
— Tesla (@Tesla) August 30, 2019